Human Resources

Introducing Human Resource Management

A human resource representative’s job is to care about ensuring an organization has a staff capable of performing daily operations without undue strain.

Current Labor Challenges and Labor Laws in the U.S.

The labor movement in America is currently experiencing several major challenges. Union membership has significantly decreased, employers are focusing more on maintaining employees of nonunion status.

Human Resources Global Strategies in the U.S.

In a world in which international business is increasingly the norm, it is important that your organization can function on a global scale.

Introduction to Labor Unions in the U.S.

Throughout the history of the industrialized world, there has been the threat, and sometimes practice, of exploitation and unfair labor practices.

A Safe Workplace – OSHA and Right-to-Know Laws in the U.S.

Workplace safety must be a primary consideration for any organization. Statistics reports nearly three million workplace injuries can occur in a year.

Unionization and Corporate Resistance in the U.S.

Sometimes, employees who feel disgruntled may decide to unionize at a business that has traditionally been nonunion. This can cause a great deal of difficulty for both employees and employers.

Health Hazards at Work – Cumulative Trauma and Exposures

When employees suffer injuries or illnesses due to factors from the workplace, a company loses money.

Completing and Conducting Employee Performance Appraisals

Managers must give their employees feedback through a  performance evaluation system. This is an important part of management; feedback helps employees understand their strengths and weaknesses.

Employee Separation, Rightsizing and Layoffs

Letting an employee go is one of the less pleasant tasks facing managers. However, there are times that it must be done, and there are right ways to do it.

Managing Employee Performance – A Look at Influences and Discipline

Sometimes, employees just aren’t performing the way you want them to. This may simply be because they don’t have the skills, or knowledge required to succeed.

Onboarding – Orientations

Starting a new job can be a daunting prospect, you have so much to learn, and you are probably uncertain about exactly what you will have to do.

What is New Employee Onboarding?

The first day of a new job can be quite overwhelming. An organization that plans a fulsome onboarding process will help new employees’ integration be painless and fruitful.

Onboarding – Best Practices

When you have a new job, you have so much to learn, and you’re probably uncertain about exactly what you will have to do.

Onboarding – The Power of Day One

Starting a new job can be a very difficult experience. It is important that any business or organization helps their new employees feel positive and welcome from the first day.

Implementing Retention Strategies

How do you get good employees to stay? There are any number of reasons that motivate employees to stay with a company. It’s important to understand those reasons.

Practicing Advanced Retention Strategies

Managers have a profound effect on whether or not employees want to continuing working for the company. Incompetent managers, bullying managers, or poor communication skills can seriously damage employee morale,…

Understanding Performance Appraisal Methods, Part Three

It is very important that employees are appraised and evaluated on a regular basis, it allows the employees to know how they can improve the quality of their work.

Selecting New Employees – Criteria Development and Resume Review

Knowing the kind of person you want to hire, and knowing how to use résumés to determine qualified candidates will be a valuable tool.

Selecting New Employees – Testing

Resumes and interviews are not the only ways to select people for a job. Many organizations test their candidate’s’ aptitudes, personality, or other skills to ensure a good fit.

Selecting New Employees – Types of Interviews and Interview Questions

After candidates make it through the initial screening, it is very important to conduct good interviews so that you can efficiently select the right candidate.

Expatriate Selection, Cultural Training and Other Considerations in the U.S.

There are important considerations specific to international assignment when you are selecting the employee and there is specific training you should provide.

Introduction to Managing Employee Performance

New employees require a lot of investment of both time and money. The costs to select, hire, and train new employees can be staggering.

Costs and Causes of Employee Turnover

The rate of turnover at a company can be a clue to how well employees are treated, and overall employee satisfaction.

Beginning Development for Training Programs

The process of developing a training program can seem daunting—there are many steps. Developing a framework can help make the task more manageable and keep you organized.

Completing the Framework for Developing Training Programs

Creating a training program is an involved process that requires much planning and gathering of information.

Dealing With Performance Issues

Dealing with employees who are underperforming in their jobs is perhaps the most difficult jobs you’ll undertake, but it is a necessary one.

Types of Training for Employees

What types of training are important for employees, both new and established? Depending on the field you are in, there will be specific types of employee training.

Understanding and Investigating Performance Issues

One of the duties of a manager or HR representative is to address employee performance issues. It’s important to know your company’s policies and procedures, which address job performance.

Types of Communication Styles in an Organization

What kind of communicator are you? The way you communicate with others can make the difference between success and failure in your career, so this topic deserves some attention.

Determining International Employee Compensation in the U.S.

How do you determine compensation for international employees? There are many variables, including cultural concerns, legal mandates and more.

Developing Employees

Have you ever started your first day at a new job feeling upbeat and optimistic and at the end of the day thought you’ve taken the wrong job?

Employee Compensation and Benefits

Most employees, even those who love their jobs, ultimately show up and perform their work to earn a paycheck. But a paycheck isn’t the only part of employee compensation.

International Law for Expatriates in the U.S.

When thinking about helping expatriate employees begin a new overseas assignment, HRM has a lot to think about. There are many legal policies and other concerns facing an expatriate.

Providing Voluntary Benefits – Incentive Pay and Paid Time Off

How are good employees rewarded? There are many different types of compensation and benefits that help a company stay relevant and competitive to employees.

Pay Types and Considerations

There are many variables that go into the decisions HRM must make with organizational leadership to determine how employees are paid.

Employee Retention Strategies – Pay for Performance and Work – Life Balance

Employee retention refers to an organization’s goal that competent, hardworking employees remain in their roles with the organization.

Employee Rights – Job Protection Rights in the U.S.

Employees have quite a few legal rights to job protection, which HR professionals must understand and practice to avoid lawsuits and employee conflict.

Recruitment Strategies, Part Two

There are many different recruitment sources; some reliant on the most current technology, and some from more traditional channels.

Recruitment – Job Analysis and Job Descriptions

A job analysis is a formal write-up that explicitly determines the “what and how” of a job. This allows you to determine how employee’s performance will be assessed.

Maximizing Productivity – Accommodations for Employees with Psychiatric Disabilities in the U.S.

Psychiatric disabilities are not uncommon, but they can be more difficult to recognize.

The U.S. Legal Environment in Human Resources

Over the last century, the U.S. has instituted a series of legal protections for its labor force. Failing to follow these laws diligently can result in very serious consequences, including…

Nonverbal Communication and Listening

If you understand the different ways ideas are communicated, you will be much better prepared to speak and listen to your partners, customers, employees, and bosses.

Developing a Compensation Package

Before you determine your business’s compensation structure, you should learn the foundations of compensation.

Communication Styles and Emotional Intelligence

Everyone can improve their communication skills. There are a few basic principles that can make you both a better speaker and listener.

Providing Government-Mandated Benefits

Although many employee benefits are offered on a voluntary basis, some benefits are required by law. There are set standards for these benefits and for how they are administered. It…

Administration of a Collective Bargaining Agreement

When your business operates under a collective bargaining agreement, it means that its employees are unionized and have negotiated a contract acceptable to both employees and management.

Working with Unions and Bargaining Breakdowns

Unionizing, bargaining, and striking are considered to be among employees’ basic rights. It’s ideal when the bargaining process is smooth and productive; however, this does not always happen.

Selecting New Employees – Selection Methods

Selecting new employees can be a lengthy and costly process. It’s important to get through the process as effectively and efficiently as possible. Using the right selection method is a…

SOX Compliance 101

Learn about the US federal law that sets guidelines and requirements in the area of financial practice and corporate governance.

PCI-DSS Compliance Standards

Learn about the specific requirements for the Payment Card Industry to protect card data information and be at the front line of data security.

PCI-DSS Relation to Data Cards and Equipment

Be mindful of the fact that credit card data is extremely sensitive, and treat it accordingly. In this course, we’ll focus on what you need to do as a user.

PCI-DSS and Wireless Use

In this course, we’ll discuss the PCI Data Security Standards and wireless use best practices.

Global Anti-Bribery and Corruption

Each one of us has an obligation to act responsibly and with integrity when doing business. Laws ensure businesses and officials maintain the highest ethical standards.

Your Unique Diversity in the Workplace

No one else has the very same attributes as you. This makes you uniquely qualified to offer your attributes in your workplace, resulting in a positive work environment.

Identifying Diversity in Others

In this course you’ll learn how and why working with a team of diverse individuals can lead to the best results.

Leveraging Diversity and Strengths in the Workplace

Learn how to leverage each other’s strengths in order to build a better work environment.

Transgender Protections in the Workplace

Learn the protections provided, appropriate behaviors in the workplace related to transgender individuals, and “zero tolerance” behaviors to avoid.

What is Diversity and Inclusion?

In this course, you’ll learn the effect of knowing your own unique value, as well as that of others.

Email Management and Ethics

Along with the advantages of email come some potential pitfalls. This course will look at some best practices for using email at work so you can avoid these disadvantages.

Understanding the Code of Conduct Policy

Learn about the code of conduct or ethics policy most business have, which detail how employees should conduct themselves in business dealings.

Preventing Workplace Discrimination and Harassment for Employees

Every employee has the right to come to work and do their job without being treated unfairly.

Sexual Harassment Prevention for Employees (Extended)

This course covers the importance of a sexual harassment free workplace and how it impacts a company as a whole.

Right People/Right Role

This course can help you find the right people for the right roles in your organization.

Performance Reviews

The more you understand about how feedback works, the more you can develop yourself and others around you.

Importance of Training

You must cultivate employees with careful, consistent attention. Find out how you manage training in your business using this course.

HR for Non-HR Managers

HR or Human Resources is a key driver of a company’s success, but it is often undervalued and misunderstood..

Effective Absence Management

Employee absence is more than an empty desk. It’s a significant cost to your business. Find out how to be an effective absence management.

Discipline and Grievance

Find out how you should conduct yourself when disciplining employees.

Termination of Employment

Find out what the Freedom of Information Act is, and how it is applied in the workplace.

Defining HR

This bite-sized module looks at the importance of Human Resources. It defines what HR really means.