Sales Mastery

Do Your Research

Before you pick up the phone or open a new e-mail to contact a sales prospect, you should already be an expert on the people or organisation you are trying…

Commitment and Consistency

This bite-sized module explains that if you can actually get products in buyer’s hands, even if there is no official commitment to buy them, your chances of sales increase.


Having an understanding of how to close the sale is one of the most vital parts of the sales process. If you can’t close the sale, you can’t make the…

Be Likeable

Being likable will help you to influence people at all levels, and this course will help you to discover how to do that.

Authority and Social Proof

People tend to obey authority figures – no matter the circumstances. Discover how to apply this information to the sales process.

Follow Up

How many interactions does it take to get the sale? Discover the importance of following up during the sale using this course.

How to Influence

Influencing a prospect to buy is a challenge. Which is why it’s worth understanding the psychological principles behind the influencing process.

Know Your USP’s

You need to identify benefits that differentiate your product or service from the competition. Discover the importance of unique selling points.

Leave Something Behind

It is a good idea to leave something behind with the buyer which will make the conversation memorable. Find out all about leaving something behind.

Objection Handling

A potential buyer might be reluctant to agree to a sale, but a good sales person will use the power of persuasion to influence the decision. Find out how to…

Qualify Your Lead

Salespeople sometimes spend too long talking to prospects where there’s little hope of the prospect buying. We’ll teach you the importance of qualifying your leads.

Sales Mastery (Full Course)

Being a sales master is about being yourself and utilising what you have to maximum effect. Use this course to discover more.


A great way to influence a sale is to convince people that they’re missing out if they don’t act quickly.

Taking Notes

The simple act of taking sales notes can significantly improve your sales success.

The Pitch

Pitching can be a very daunting experience, but as with so many aspects of sales, the key to success is preparation. Discover the importance of the pitch.

The Power of Silence

Silence is a very powerful tool in sales. Find out why.

Use Humour

Humour can help with making the sale. So here’s an idea – how about mixing some humour into your sales process? Use this course to find out how.

Prospecting With Ease

This course helps you minimize prospecting anxiety by keeping the prospecting process simple and systematic. Learn how to prepare for a prospecting call and more.

Effective Questioning

Take the guesswork out of sales just by asking thoughtful questions. Here, we’ll look at 12 question types that’ll help you gain a competitive advantage.

Listening Skills: Transform Your Customer Interactions

Listening may be the most underrated skill in selling. Learn five listening techniques that will enhance your ability to establish trust and openness.

How to Engage Customers in Telephone Conversations

Some estimates claim a person loses over 60 percent of their ability to communicate over the phone. Learn how to make the most of your phone selling.

How to Handle Sales Objections

Customer objections can be gold as they’re a sign your customer or prospect is willing to share their concerns with you. Learn what you can do to help them.

Features, Advantages and Benefits

Think, FAB! This course will teach you the importance of features, advantages and benefits in selling.

Strategies for Professional Presentations

Learn about the “Rule of Threes” and the number six. Also learn the importance of engaging your listeners.

Mastering the Art of Negotiation

You can have the best sales training and still have something lacking. Negotiation skills are your missing link to success.

Closing with Confidence in Sales

“The close” feels like the most natural part of the sales process. But the best sales people manage this process instead of just letting it happen.

Presenting Compelling Presentations

You’ve made it all the way to the time to present your proposal. You’ve prospected. You’ve qualified and done discovery. How do you make the most of your presentation?

Time Management: Tips for Success

In this course, we focus on how you can become more efficient with your time. The more opportunities you can manage at a time, the better your chances of success.

Asking Questions

You cannot sell without gathering information and it’s tough to gather information without asking questions. This course will show you how to use questions during the sale.