Founded in 1988, Carpetright is a leading retailer of floor coverings and beds. Employing 3000+ people in 426 stores in the UK, they were met with a challenge many retailers face: how to engage and train employees that are rarely at a desk? How do you reach the (almost) unreachable? Carpetright’s L&D team were tasked with one mission: revitalise training and delivery in the business and improve engagement of learners.
After extensive research and adoption of a social LMS, Carpetright approached Litmos Heroes as a solution for training content because of the nature of training offered: short, succinct and modern training experiences that stimulate and engage the learner; an approach that directly aligned with Carpetright’s training goals.
Going live with a learning platform and content in just 12 weeks, they have seen impressive success in both employee engagement and usage rates, resulting in a successful overhaul of their entire training function and approach.